Refund Policy

This Refund Policy describes the circumstances under which Interacti Gaming may process refunds and what you can expect if you have a payment concern. Please read this policy carefully.

1. Platform Access is Free

Interacti Gaming is a free editorial platform. The following features and content are available at no charge to all visitors:

• All published articles and editorial content
• All interactive quizzes and gaming personality tests
• The genre explorer and all associated content
• The community reviews section
• Access to the contact form and platform support

Because Interacti Gaming does not currently charge for access to any of its content or features, the majority of visitors will not have occasion to submit a refund request.

2. When Payments May Apply

In the event that Interacti Gaming introduces paid features, premium subscriptions, or other paid services in the future, those transactions would be subject to the refund terms described in this policy. Any such introduction would be clearly communicated in advance and would result in an update to this document.

At the time of publication of this policy, no paid services, subscriptions, or premium tiers are in operation.

3. Accidental or Unauthorized Charges

If you believe you have been charged in error by Interacti Gaming, please contact us immediately at [email protected] with the following information:

• Your name and contact information
• The date and amount of the charge
• The payment method used (partial information only — do not share full card numbers)
• Any transaction or reference ID if available

We will investigate all such claims and respond within five business days. Confirmed erroneous charges will be refunded in full within 10 business days via the original payment method.

4. General Refund Principles (Future Services)

Should paid services be introduced, the following general principles will apply:

• Subscriptions: Users who cancel a subscription within 7 days of initial purchase and have not accessed premium features will be eligible for a full refund.
• Digital content: Purchases of downloadable digital content are generally non-refundable once the content has been accessed, consistent with standard US digital consumer practices.
• Technical failures: If a paid service fails to function as described due to a technical error on our part, we will offer a full refund or service credit at the user's discretion.

5. Chargebacks

We ask that users contact us directly before initiating a chargeback with their payment provider. Most concerns can be resolved quickly through direct contact and we are committed to fair resolution of all legitimate disputes. Fraudulent chargeback requests may result in suspension of access to platform services.

6. Consumer Rights

Nothing in this Refund Policy limits or excludes any rights you may have under applicable US federal or state consumer protection laws. If you believe your consumer rights have not been respected, you may also contact the relevant consumer protection authority in your state.

7. Contact for Refund Inquiries

For refund requests or payment questions, please reach us at:

• Email: [email protected]
• Phone: +1 646-325-3789
• Mail: 527 Smith Dr, Metairie, LA 70005, United States

We aim to respond to all refund inquiries within two business days and to resolve confirmed issues within 10 business days.